Student Finance

0843 557 3705

student-finance-contact-number
student-finance-contact-number

Student Finance is a method of paying university fees for students in England.

Other Student Finance Contact Numbers

Department Contact Number
Customer Services 0843 557 3705
Head Office 0843 557 3705
Repayments 0843 557 3705

Student Finance Contact Number Opening Hours

Days Opening Hours
Monday- Friday 8am-8pm
Saturday 9am-4pm
Sunday 9am-4pm

Student Finance Head Office Address

Department Address
Head Office Student Finance England
PO Box 210
Darlington DL1 9HJ

Where to send student finance evidence
What student finance can I get on placement
When does student finance get paid?

Why would I need to call the Student Finance contact number?

  • For assistance with applying for student finance.
  • For help with late payments.
  • For help if you are an EU student.
  • For assistance with postgraduate loans.
  • To appeal a student finance decision.
  • To make a complaint about student finance.

Student Finance England

In England, most people are able to borrow money to help pay for university as well as living costs whilst they study. There are two types of loan: a tuition fee loan and a maintenance loan. The tuition loan is paid directly to the college/university that you attend. You can get up to £9,000 per year. Maintenance loans are to cover living costs and are paid into your bank account at the start of each term. The amount you get depends on whether you are living at home and whether you are living in London or not. If your course started in the 2015/16 academic year, you could get a maintenance grant at the start of each term- it depends on your household income. If your household earns over £42,620, you will be unable to get a maintenance grant and they have since been stopped for the 2016/17 academic year. Students who have children can apply for extra support such as Parent’s Learning Allowance or a Childcare Grant. Disabled students will be able to apply for disabled students’ allowance. People who are studying medical/dental courses may be entitled to NHS bursaries or help with travel costs to placements.

Student Finance Wales

Student Finance Wales is a separate organisation to Student Finance England. People living in the UK and Wales are eligible to apply for Student Finance in Wales. You have to be living in Wales on the first day of the course. As with student finance in England, you can get a tuition fee loan and a maintenance loan. Unlike England, finance is not available for postgraduate students unless the postgraduate course leads to a qualification in teacher training. EU students can also apply for tuition fee loans and additional support, you just apply as if you were a student from Wales.

Apply for Student Finance

Student finance england
Student finance england

You can apply online for student finance. You have to register and fill in an online application form. You’ll be asked for figures such as your household income. Your parents can support your application if you are applying based on your household income. You might occasionally be asked for proof of your identity such as your passport or birth certificate. After you have applied, you will be asked to sign a loan declaration. If you’re already a student and you got student finance last year, you can follow the continuing student application process. EU students must download an application pack, but continuing EU students will be sent the information that they need. Note that if you’re from Scotland, Northern Ireland or Wales, the application process is different to a student from England. You don’t need to have a confirmed place at university to apply for student finance, so it’s a good idea to apply as soon as you have sent your UCAS application in, as the deadline is the 31st May if the academic year for your course commences on the 1st September.

Student Finance Calculator

You can use a student finance calculator to estimate how much you will receive in student loans and extra funding if you have children or you are disabled. If you can input your household income, the results that you receive from the calculator will be more accurate. Scottish, Welsh and Northern Irish students can’t use the calculator. You’ll be asked to input your tuition fees, date you will start the course, and if any circumstances apply that mean you may qualify for extra funding.

Student Finance Deadline

The deadline for courses where the academic year commences on the 1st September is the 31st May. For academic years which commence on the 1st January, the deadline is the 31st September. For the 1st April, it is 31st December. For the 1st July, it is the 31st March.

Student Finance Repayment

Maintenance and tuition fee loans must be paid back, but extra support such as grants does not need to be. Most students who started university after 2012 are only required to begin paying the loan back when they earn over £21,000. For students who started university before then, your loan is repaid when you earn £17,495.

Popular questions about Student Finance

Where to send Student finance evidence?

If you are asked to send a proof of identity, you should send it to:
Student Finance England
PO Box 210
Darlington
DL1 9HJ

What student finance can I get on placement?

The amount of student finance that you get depends whether your placement is paid or not. You can usually get your maintenance loan paid earlier if you are on placement year. If your placement is paid, the amount of maintenance loan that you receive depends whether you are living at home with your parents, in London or elsewhere in the UK. Your loan is usually reduced to reflect the wages. Unpaid placements such as hospitals or prisons mean that you can apply for the same funding as you would a normal academic year.

When does student finance get paid?

Student finance is paid at the beginning of every term. Maintenance loans are paid directly into the student’s bank account.

About Student Finance

Tuition fees were first introduced in the UK in 1998 and students were required to pay up to £1000 a year. Student loans today are primarily managed by the Student Loans Company.

For more about student finance, call the contact number on this page.

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