Child Benefit Contact Number

0843 557 3383

Child Benefit contact number
Child Benefit contact number

Child Benefit FAQs

Where is the Child Benefit number?
How much is Child Benefit?
Who receives Child Benefit?
When is Child Benefit due?

Why Would I Need To Call The Child Benefit Telephone Number?

You may need to call the Child Benefit contact number for any reason relating to Child Benefit. If you have a child and are currently on benefits, you may wish to call to make an enquiry as to the nature of your benefits, whether it is possible to apply for concurrent benefits, whether you are at risk of losing your Child Benefit or indeed your child, or when your benefits are due. You may also wish to make a complaint to the Child Benefits contact phone number as the result of a negative or dehumanising experience at the benefits office, as the result of your benefits being cut off without good reason or without any warning, or if you need more than you are currently receiving.

If you find out that you have another child on the way you may also wish to get in contact with the Child Benefit phone number to ask them about adjusting your benefits to suit the new arrival, supplying them with the due date and whatever other information they need.

You may need to call for a whole host of other reasons, of course, not just those. For example, you might want to call:

  • To apply for child benefits
  • To notify the Child Benefit office of having another child on the way
  • To make a complaint against the Child Benefit office
  • To provide documentation previously requested by the Child Benefit office
  • To enquire about the nature and predicted timescale of your benefits
  • To ask questions about possible concurrent benefits
  • To arrange an appointment at the benefits office

Other Child Benefit Phone Numbers

Child Benefit Phone Number
Head Office 0843 557 3383
Security Advisory 0843 557 3383
Complaints 0843 557 3383

Child Benefit Contact Phone Line Opening Hours

Department Opening Hours
Head Office 9am-5pm

Child Benefit Head Office Address

Department Location
Head Office

Child Benefit FAQs

Where is the Child Benefit number?

The Child Benefit contact number can sometimes be hard to get hold of – when it is online, it is often behind sign-in-only only accounts, or hidden within walls of text. We are happy to prove the exception to the rule, with the child benefit contact number right here, in plain sight at the top of the page! The number is 0843 557 3383 and can be reached between the hours of 9am and 5pm, any day of the week. The Benefits Office understands that child benefit is a particularly passionate area of the welfare system, and so they are open every day of the week, ubckuding over bank holidays and national holidays like Christmas Day. If you need to get in contact with the Child Benefit phone number, they’ll be there. Between 9am and 5pm, obviously. Then they’ll be closed.

So just to reiterate, the Child Benefit phone number is 0843 557 3383 and can be reached between the hours of 9am and 5pm, any day of the week.

How much is Child Benefit?

There are 2 Child Benefit rates.

Who the allowance is for Rate (weekly)
Eldest or only child £20.70
Additional children £13.70 per child

However, if you are paid too much, or too little according to this table, you should contact the Child Benefit Office immediately on the Child Benefit phone number, 0843 557 3383. This number is available from 9am to 5pm every day.

Please note also, that if you are raising a child because one or both of their parents are dead, you may be entitled to Guardian’s Allowance, which is paid in addition to what you’d get as child benefit allowance.

Child benefit is paid every four weeks like clockwork, usually on a Monday or Tuesday. If you are a single parent or you are on other forms of benefits, such as ESA or Jobseeker’s Allowance, you may instead opt to have your child benefits paid every week instead of being every four weeks. The money will be paid into a bank or building society account, and you can pay it into whatever account you please, so long as it all goes into the same account.

Bizarrely specifically, the only sort of account your child benefits may not be paid in to is a Nationwide Building Society account registered under someone else’s name, and we’d bet there’s a story behind that rule.

Who receives Child Benefit?

You are entitled to child benefit if you are responsible for a child under 16 (or under 20, if they remain in an approved education scheme), and you live in the UK. Please note, however, that only one person can claim child benefit for a child, so it cannot be collected by both parents, and even separated parents must have one benefits recipient only. You may qualify as “responsible” for a child, and therefore eligible for Child Benefit, if you live with a child or are providing at least the amount of money (or equivalent in tme, food, work, etc) that Child Benefit would provide in contributions to looking after them,

The “contributions” that can be counted towards you responsibility for a child can include:

  • money
  • clothes
  • birthday and Christmas presents
  • food
  • pocket money

Please note, however, that eligibility rules are different if your child goes into prolonged hospital care or the care system, or if they live with someone else.

When is Child Benefit due?

Routine and normality are the glue that holds a child’s life together, and ensures positive growth and safety. In response to this, child benefit is paid very regularly, ensuring a solid routine and a sense of security for both child and parent. Child benefit is paid every four weeks like clockwork, usually on a Monday or Tuesday. If you are a single parent or you are on other forms of benefits, such as ESA or Jobseeker’s Allowance, you may instead opt to have your child benefits paid every week instead of being every four weeks. The money will be paid into a bank or building society account, and you can pay it into whatever account you please, so long as it all goes into the same account.