Budgeting Loan Contact Number

0844 453 0151

Budgeting Loan Phone Number

Budgeting Loan Phone Line Opening Hours

Department Opening Hours
Head Office Monday to Friday: 8.00am – 6pm

Closed Weekends

Budgeting Loan Contact Numbers

Budgeting Loan Phone Number
Customer Services 0844 453 0151
Claimant Helpline 0844 453 0151
Complaints 0843 453 0151

Budgeting Loan Head Office Address

Department Address
Head Office Mail handling site A
wv98 1AA

Reasons to Call the Budgeting Loan Contact Number

  • I would like to apply for the Budgeting Loan
  • I would like to make a complaint about the Budgeting Loan
  • I have not received my Budgeting Loan on time
  • My circumstances have changed and I need to alert the DWP
  • I am unsure whether or not I am eligible for a Budgeting Loan
  • I would like further information about the Budgeting Loan
  • I have been overpaid Budgeting Loan
  • I am struggling to make a repayment of my Budgeting Loan
  • I am not happy with the amount of Budgeting Loan I have been given

About Budgeting Loan

The Budgeting Loan is available to those that are claiming certain income-related benefits and can help people pay for essential things that a single person or family can’t afford such as moving costs, furniture and hire purchase debts. The smallest amount of Budgeting Loan that is available to borrow is £100 but sometimes more than that can be claimed – depending on a person’s circumstances. The Budgeting Loan derives from the Social Fund and it is an interest-free payment so you only need to pay back what you borrow. Over a million applications for the Budgeting Loan are made each year.

Budgeting Loan phone Number

The Budgeting Loan phone number can help you out with numerous amounts of things, whether you are in receipt of the Budgeting Loan and are having trouble surviving off the amount you have been given or whether you are in need of financial help and would like to see if you are eligible to receive a Budgeting Loan. You are eligible to receive the Budgeting Loan if you have been receiving income-related benefits for 26 weeks or more. When your application is assessed, you must still be in receipt of the benefits. If you are unsure whether or not you can receive the Budgeting loan, then your best bet is to call the contact number and have your situation looked into by an adviser. There are a number of factors that are considered when deciding whether or not you are eligible to receive the Budgeting Loan and these include receiving at least one of the following benefits for 26 weeks or more; Income Support, income-based Jobseeker’s Allowance, income-related Employment and Support Allowance or pension credit. If you are in receipt of the newly established Universal Credit then the rules may differ slightly. You can call your support worker at your local Job Centre Plus to see how to go about applying for a Budgeting loan or alternatively call the Budgeting Loan contact number to be transferred through to a helpful adviser. Once you have received your loan, there are tips on the Government website on what your loan should be used for. Using your loan wisely will mean it stretches further and you will be using it to fulfil its correct purpose. Some of the things that your Budgeting Loan could be used for include buying clothing and footwear for yourself or your family, buying things to help you look for more work, such as a laptop, travelling expenses to get you to and from work/taking your children to school and improving and maintaining your home so that you and your family have somewhere safe to live. There are advisers at the Job Centre Plus that can help you with how you should spend your Budgeting Loan if you are struggling to spend it correctly yourself. Budgeting Loans can also be used to simply pay back debts that you are in from trying to secure basic living expenses. Taking out a Budgeting Loan to pay back these sorts of expenses is beneficial because it is interest-free, unlike regular loans or debts. If you are living in Northern Ireland or Scotland you may be able to ask for alternative help in the form of a Crisis Loan.

Applying for a Budgeting LoanApplying for a Budgeting Loan

You can apply for a Budgeting Loan by filling in a downloadable form which is available on the Government website. Form SF500 can take up to 15 days to be processed and must be posted to your local office (where you send your Budgeting Loan form depends on whereabouts in the country you live) for assessment. If you are unsure of where to send your Budgeting Loan form, call the contact number for an address. Alternatively, the Government website lists the local addresses of each area. If you have any questions about your claim, you can call the contact number or contact your local Job Centre Plus. You will be contacted when a decision is made, and if you are unhappy about the decision then you can ask for it to be reviewed by writing to the Job Centre Plus within 28 days of receiving the decision with an explanation as to why you think it was wrong. If you are still unhappy about the decision even though it has been reviewed, you have the option to send it to an Independent Case Examiner for a second review which will take no longer than 21 working days.


How much Budgeting Loan can I get?

There is no set amount of Budgeting Loan and it differs depending on your financial situation. The maximum amount that you can receive if you are single is £348. If you are part of a couple you could receive £464 between the two of you and if you are a family with children your loan could reach £812. The Budgeting Loan is a one-off payment designed to help those in financial need but the amount that you get does depend on whether you can pay the loan back and whether you have savings over £1000 as an individual. You cannot be in a position where you owe the Budgeting Loan more than £1500. Your Budgeting Loan is most likely to be paid into your bank account once a decision is reached. If you have been promised a Budgeting Loan and have not received it into your bank account then please call the contact number.

How long will it take to receive my Budgeting Loan after my application is accepted?

You can expect to wait some amount of time for payment as it can take a while for the application to be processed and the payment to be made. If you think you have waited longer than you should have, then please call the contact number and your application can be chased.

How do I repay my Budgeting Loan?

A budget loan is interest-free and so repayment means only paying back what you have borrowed. The Budgeting Loan service normally requires repayment within 104 weeks (2 years) of receiving the loan. If you are receiving benefits then the repayment will come directly from these. However, if you have stopped receiving the benefits since you have had your Budgeting Loan you will have to arrange another way to re-pay it.

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