ACAS Contact Number

0844 826 8380

ACAS contact number

ACAS (The Advisory, Conciliation, and Arbitration Service) is a public body working with the UK government. Its purpose is to solve disputes between companies and keep lines of communication open between two parties through mediation and arbitration.

Other ACAS Contact Numbers:

ACAS Phone Number
Head Office  0844 826 8380
ACAS Complaints  0844 826 8380
Customer Services  0844 826 8380

ACAS Opening Hours

Department Opening Hours
Customer Service 8:30am-11:30pm, 7 days a week

ACAS Head Office Address

Department Address
Head Office Acas National
Euston Tower
286 Euston Road

Is ACAS free?
How else can I contact ACAS?
What does ACAS stand for?
Why was ACAS set up?
Who can call the ACAS Contact Number?

Reasons to contact the ACAS Contact Number:

      • If you are unsatisfied with your ACAS experience and wish to complain to a member of staff on the ACAS Contact Number
      • If you need to enquire about services available from ACAS
      • To find out information regarding your case
      • If you wish to talk to a member of staff about your upcoming case

What is ACAS

ACAS is an individual and impartial party, which does not side with any one individual. Its aim to ensure smooth business and business relations throughoutACAS contact number the UK. This
can be done in a number of ways, but mainly through mediation and arbitration. Mediation is a term used for the process before an incident may be taken to court. In this case, ACAS will mediate a conversation between two parties, and try to resolve the issue outside of the courts. Arbitration is another way to resolve disputes outside of the courts. In this instance, ACAS are the independent party which has a final say on the conversation between two parties, settling the dispute. If a party is unhappy with the result given by ACAS, they can take matters to the court.

Many cases taken on by ACAS settle out of court.

ACAS for employees

If you are an employee and wish to talk to a member of the ACAS group about a dispute you have at work, ring the number above and we will connect you to a member of staff. From there, you will be able to discuss your options further and try to settle your dispute out of court. You can also find advice on the ACAS website regarding issues such as zero hour contracts, redundancy advice, and advice on ending your employment. If you cannot find the guidance you need online, ring the number above and we will connect you to a member of staff who can help you further.

Services from ACAS

ACAS offers a list of services on their website, and at their Head Offices. On their website, you can find a list of advice and guidance articles regarding a number of disputes you may have at work, such as issues with redundancy, or issues with your boss and colleagues. You can also find out about your rights in the workplace, and how to act in a work environment. If you cannot find what you are looking for, you can also tweet ACAS on their Twitter account, or ring the number above. From there, a member of staff will be able to help you with your query further.


Is ACAS free?

If you need advice or guidance online from ACAS, the services are free. However, you may incur some charges if you require arbitration or mediation through the government run body. If you would like to know more about charges from ACAS, ring the number above and a member of staff will be able to help you further.

How else can I contact ACAS?

You can contact ACAS in a number of ways. You can ring the number above, tweet them on the Twitter account, or write a letter to their head office address. If you can, however, we advise checking the ACAS website for any advice and guidance that you may need before contacting the company.

What does ACAS stand for?

ACAS stands for The Advisory, Conciliation and Arbitration Service

Why was ACAS set up?

ACAS was set up in 1896 when the government launched the service under the law. The company offered impartial and free legal advice to both companies and employees

Who can call the ACAS Contact Number?

Anyone can call the ACAS number, whether you are an employee, or you own a business and wish to talk to a member of staff about an issue you have in the workplace with an employee, or another business

More about ACAS

ACAS was founded in 1896 by the UK government. Initially, it set out to offer free and impartial advice regarding business and employee relationships. The service has been named and renamed a number of times, however, the services available to individuals and companies alike has been the same throughout their years of service.

ACAS mainly ensure that disputes do not reach the courts, and aim to keep relationships between companies strong.

Today, the company aim to stay away from larger scale disputes and aim to help out smaller companies who need their free and impartial advice in today’s climate.

On their website, you can find both guides and advice on a number of situations to do with the workplace, and what to do if you find yourself in different situations within the workplace, either with colleagues or bosses. If you are struggling with something, do not hesitate to ring the helpline above, as a member of staff will be able to help you, no matter what the issue at work may be. You can also be anonymous on the helpline, or tweet them on their Twitter account, where a member of staff will be able to help you further.

Below is a recent video uploaded to the ACAS youtube account. For more videos from the company, click through and you will be redirected to their youtube channel. For more general information on ACAS, or if you have any questions, ring the number above and we will put you through to a member of staff at the ACAS contact number.